Cookie Policy

Askwise uses as little browser storage as it can, and only for things the product needs to work:

• Customers who sign in get one cookie, askwise_session, which keeps them signed in.
• Respondents get a cookie only if the survey owner has switched on “one response per device”, and their unfinished answers are saved in their own browser so they can pick up where they left off.

We don’t use advertising, retargeting, social-media or third-party analytics cookies, and we don’t load tracking pixels, on getaskwise.com or on the surveys we host. That is why Askwise shows no cookie banner: there is nothing optional to consent to.

Cookies are small text files a website asks your browser to store and send back on later requests. They let a site remember things such as whether you are signed in. Local storage is a similar browser feature that keeps data on your device without sending it to the server automatically. This policy covers both.

This is the complete list:

httpOnly means scripts on the page cannot read the cookie. SameSite=Lax means it isn’t sent with most cross-site requests, which helps protect against cross-site request forgery. Secure means it is only sent over HTTPS.

When you answer a survey, Askwise saves your progress in your browser’s local storage: which question you are on and the answers you have given so far. If you close the tab or lose your connection, you can come back and carry on without starting again.

• The saved progress stays on your device and is cleared when you submit the response.
• It is specific to one survey on one browser; other websites can’t read it.
• You can remove it at any time by clearing your browser’s site data for getaskwise.com.

• No advertising, retargeting or social-media cookies.
• No third-party analytics cookies or analytics scripts.
• No tracking pixels or browser fingerprinting.
• No cookies for visitors who aren’t signed in, other than the respondent cookie described above.
• No cross-survey tracking: we don’t link a respondent’s answers across different surveys or customers.

Without using cookies, we use the IP address of incoming requests transiently to apply rate limits, for example on sign-in attempts and survey submissions. These counters cover short windows, are held in memory, and are not used to track anyone across sites or over time. IP addresses are never stored with survey responses.

Survey owners see aggregate daily view counts for their surveys. These are simple counters and don’t use cookies or identify individual visitors.

Customers can embed Askwise surveys on their own websites. The embedded survey uses the same storage described above and nothing more. The website hosting the embed is run by the customer, and it may set its own cookies under its own policy, which is outside our control.

You can delete or block cookies and local storage in your browser settings.

• If you block askwise_session, you can still browse getaskwise.com and answer surveys, but you won’t be able to sign in. Signing out deletes the cookie and ends the session on our server.
• If you block the respondent cookie, you can still answer surveys, but surveys limited to one response per device may not be able to recognise that you have already answered.
• If you block local storage, surveys still work, but your progress won’t be restored if you leave and come back.

If we ever add a cookie that is not strictly necessary, we will update this policy first and ask for your consent where the law requires. The “Updated” date at the top shows when this policy last changed.

Questions about cookies or privacy: [email protected]. See also our Privacy Policy.